Practical tools for a connected economy.
The Digital Enhancement Programme (DEP) is a strategic initiative of the Department of Commerce designed to accelerate the digital transformation of micro, small and medium enterprises. It helps businesses adopt technology that improves operational efficiency, expands market access, increases competitiveness and strengthens participation in the digital economy.
DEP promotes digital commerce through point-of-sale (POS) systems, digital marketing and e-commerce training, electronic payment solutions, logistics enhancement and digital platform integration, creating a more connected, resilient and inclusive environment for MSMEs in local, regional and international markets.
What the programme does.
Digital payment adoption
Implementation and use of POS systems and electronic payment technologies that improve transaction efficiency and reduce reliance on cash.
E-commerce development
Training and technical support to establish an online presence, develop digital storefronts and engage customers on e-commerce platforms.
Digital marketing
Capacity building in digital marketing tools, social media and online advertising to increase visibility and market reach.
Logistics and fulfilment
Better coordination and integration of logistics for efficient delivery, inventory management and customer service for online sales.
Digital ecosystem development
Supporting local digital solutions and collaboration among financial institutions, technology providers, government and the private sector to build a sustainable national e-commerce ecosystem.
Programme achievements.
The programme has distributed POS systems to participating businesses, strengthened partnerships with financial institutions, increased awareness of digital commerce tools among MSMEs, and supported the growth of local digital platforms that facilitate online payments and marketplace access. Read about the E-Commerce Operations and Digital Marketing training sessions.
Diana Remy, Dremy’s Candle Shop.
“As one of the first recipients of the MSME Point of Sale (POS) initiative, I can honestly say that it has increased my sales and expanded my clientele. I am very grateful for that.”
- Know your customer
- At markets, buyers focus on essentials and most vendors only took cash, so scented products like hers lost out to “empty promises of future purchases.”
- Create value
- Now she points out that she accepts cards. Customers happily use them with her and keep their cash for vendors without a POS.
- Engage
- No longer limited to markets and pop-ups, she delivers to homes and offices and takes card payments on the spot. “It shows that you are moving with the times in a world that is quickly becoming cashless.”
- Evolve
- “Don’t let the monthly fees and percentage discourage you. Think of your increased sales and growth of your clientele.”
